Privacy Policy

1. Introduction

Unbanx ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at unbanx.online and use our services.

By accessing our website or using our services, you consent to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Data Controller

Unbanx acts as the data controller for the personal information we collect. For questions about this Privacy Policy, contact our Data Protection Officer at [email protected].

3. Information We Collect

3.1 Information You Provide

We collect information you voluntarily provide when you:

• Complete our contact or broker matching forms (name, email, phone)
• Subscribe to our newsletter
• Submit a review or testimonial
• Contact our support team
• Participate in surveys or promotions

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device type and screen resolution
• Clickstream data and navigation patterns

3.3 Cookies and Tracking

We use cookies and similar technologies to collect and use personal information. For details, see our Política de cookies.

4. How We Use Your Information

• Provide and personalise broker matching services
• Respond to enquiries and support requests
• Send newsletters and marketing communications (with consent)
• Improve website and services
• Process affiliate referrals and track conversions
• Comply with legal obligations and prevent fraud
• Send transactional emails
• Conduct analytics and understand user behaviour

5. Legal Basis (GDPR)

• Consent: Explicit consent for newsletters etc.
• Legitimate Interests: Analytics, improvement, fraud prevention
• Contract Performance: Fulfil service commitments
• Legal Obligation: Where required by law

6. Sharing Your Information

• Broker Partners: With your consent for introductions
• Service Providers: Vendors assisting with hosting, analytics, email
• Analytics Providers: Aggregated, anonymised data
• Legal Authorities: As required by law
• Business Transfers: Mergers, acquisitions, sales of assets

7. Affiliate Disclosure

Unbanx operates as an affiliate marketing platform. We may receive referral fees from brokers when you open an account through our links. This does not affect the independence of our reviews. All affiliate relationships are clearly disclosed.

8. Data Retention

• Contact submissions: 3 years
• Newsletter subscribers: Until unsubscribed + 1 year
• Analytics data: 26 months
• Legal records: 7 years

9. Your GDPR Rights

• Access, rectify, erase, restrict processing, data portability, object, withdraw consent

Contact: [email protected]. Response within 30 days.

10. Security Measures

We implement SSL/TLS encryption, secure servers, access controls, and regular security assessments. No internet transmission is 100% secure.

11. International Transfers

Your data may be transferred outside the EEA with appropriate safeguards.

12. Children's Privacy

Services are not for under 18. We do not knowingly collect data from minors. Contact [email protected] if this occurs.

13. Third-Party Links

We are not responsible for third-party sites; review their privacy policies before sharing data.

14. Changes

We may update this policy. Check this page for the latest version.

15. Contact Information

Unbanx Data Protection
Email: [email protected]
General Support: [email protected]